Privacy Policy

Last updated: April 19, 2026

JuaSignPrint Field Services ('we', 'us', or 'our') is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that data.

1. Information We Collect

We collect information you provide directly (name, email address, phone number, role), data generated through your use of the platform (orders, job completions, location data for field assignments), and technical data (IP address, browser type, cookies).

2. How We Use Your Information

We use your data to provide and improve our services, process orders and payments, assign field jobs, send service notifications, ensure platform security, and comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We share data only with trusted service providers (Supabase for database hosting, Stripe for payment processing) under strict confidentiality agreements, or when required by law.

4. Cookies

We use essential cookies to maintain your session and remember your language preference. No third-party advertising cookies are used. You may clear cookies via your browser settings at any time.

5. Data Retention

We retain your account data for as long as your account is active. Order records are kept for a minimum of 7 years for legal and accounting purposes. You may request deletion of your account at any time.

6. Your Rights

Depending on your jurisdiction you have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at privacy@juasignprint.com.

7. Security

We implement industry-standard security measures including TLS encryption, row-level security in our database, and regular security audits. No system is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or via an in-app notice. Continued use of the platform after changes constitutes acceptance.

9. Contact

For privacy-related questions or requests, contact us at privacy@juasignprint.com or write to JuaSignPrint Field Services, Legal Department.